Criex believes gaming should be a source of enjoyment — not stress or anxiety. We want you to play in a healthy, responsible way. On this page, you'll find the core principles of responsible gaming, how to spot signs of addiction, and how to use all of Criex's built-in protection tools.
We believe it is our responsibility to foster a culture of safe gaming.
Criex is an entertainment platform. Gaming should never be your primary source of income. We want you to play for fun — not to escape frustration.
Only spend what you can afford to lose without it affecting your household. Never use money set aside for essentials — food, rent, bills — for gaming.
Decide in advance how long you'll play. Set a time limit and stop when it's up — win or lose. Criex offers a built-in session timer for exactly this.
Gaming when you're angry, sad, or frustrated is never a good idea. Your judgement is compromised in those moments, and the risk of losing more money is much higher.
Placing bigger bets to recover losses — thinking "I'll get it back this time" — is the biggest mistake you can make. This mindset causes more harm than anything else.
Gaming should never come at the expense of family time, work, or your social life. Time with family and friends always comes first.
Many people think responsible gaming means not playing at all — that's a complete misconception. Responsible gaming means Consciously, with a plan, and within your own means Enjoying the entertainment.
Millions of people enjoy gaming on Criex every day without any issues — because they know when to stop, how much to spend, and where gaming fits in their lives.
This is the most important thing to remember. Casino games or Sports Betting cannot be a reliable long-term source of income. Yes, you can win — but you can also lose. Think of it like a cinema ticket or a restaurant bill — it's an entertainment expense.
Online gaming is rapidly growing as a popular form of entertainment in Bangladesh. In this environment, building a culture of responsible gaming is more important than ever. From the very start, Criex has invested in raising awareness on this issue.
Gaming can help relieve stress — but it shouldn't be your only outlet. Using gaming to escape real-life problems causes long-term harm. If you're feeling stressed, talk to family, spend time with friends, or seek professional support.
Have you ever spent more than your budget and regretted it afterward?
Do you feel the urge to bet more to win back what you've lost?
Is gaming causing you to spend less time with family or at work?
Do you feel restless or irritable when you can't play?
Have you spent money on gaming by taking on debt or borrowing from others?
Are you hiding your gaming from family or friends?
Have you tried to stop playing but couldn't?
Do you turn to gaming to escape when you're feeling down?
Is gaming getting in the way of sleep, eating, or study?
Do you find yourself constantly thinking about gaming when you're not playing?
Recognising these two differences puts you well ahead of the game
Running out of money by the end of the month but still gaming. Spending funds meant for essential expenses on gaming.
Chasing losses by placing bigger bets thinking "I'll win this time" is easy to fall into — and very hard to escape.
Hiding your gaming from family or friends is often one of the first signs of addiction.
Feeling angry, irritable, or anxious when you can't play — this is a clear sign of addiction.
Loss of sleep, lack of focus at work, and strained family relationships — all due to gaming.
You decide in advance how long you'll play and how much you'll spend — and you stick to it.
You can handle a loss without it affecting your mood, because you see it as an entertainment expense.
Gaming never interferes with family time or work. There's a healthy balance across all areas of life.
You can stop even when you're winning. You feel no discomfort when you're not playing.
You can talk openly with family and friends about gaming without any discomfort.
Completely Free — Built for Your Protection
Set your own daily, weekly, or monthly deposit limits. Once the limit is reached, no further deposits will be allowed.
Set LimitsSet a time limit for each gaming session. When the time is up, you'll receive a notification and the session will end.
Set a TimerGive yourself a breather — temporarily suspend your account for 24 hours, 1 week, or 1 month.
Take a BreakExclude yourself for the long term — 6 months, 1 year, or permanently. Your account cannot be reopened during this period.
Self-ExcludeReview your gaming history — how much you've spent and how long you've played. Awareness is the first step toward staying safe.
View ReportWhenever you need help, our support team is here for you. Reach out for guidance on responsible gaming.
Get HelpGaming addiction doesn't develop overnight. It builds gradually. Review the information below to understand where you stand.
Asking for Help Takes Courage — It's Not a Weakness
If you feel that you or someone you know may be struggling with a gaming problem — the first step is to acknowledge it. Recognising the problem is the first step toward solving it.
Our specially trained support team is ready to help with any responsible gaming concerns. Reach out via live chat or email — everything you share is kept strictly confidential.
Let the people close to you know. They won't judge you — they'll help. Facing a problem with family support is far easier than facing it alone.
Seek help from a mental health professional or counsellor. Gaming addiction is a treatable condition — with the right therapy and support, a full recovery is possible.
Criex never allows anyone under 18 to participate in gaming. Strict age verification is always in place.
We regularly share awareness messages about responsible gaming.
All our support staff are specially trained in responsible gaming assistance.
All protective tools are free and available to use at any time.
Criex never runs misleading promotions. All offers come with clearly stated terms and conditions.
Join the Criex family with a commitment to responsible gaming. We're not just here for the entertainment — we're here to keep you safe too.